FAQ

Access tree care has full Arboricultural Insurance with Public and Products Liability of £5 million and Employers Liability of £5 million which means we have every eventuality covered for your peace of mind. We are fully qualified with the relevant NPTC certificates along with nearly 15 years practical experience.

Whichever way suits you. Our preferred method, which is free and easy is an internet transfer via your online banking. You can also pay via cheque or cash, upon job completion.

Access tree care strongly supports tree planting and encourages it on every contract. We always use re-cycled paper and use e-communication as much as we can. Woodchips are re-cycled as are logs. We use Bio-oil in our chainsaws and try to use handsaws where possible. 

A tree preservation order protects trees that make an impact on their local surroundings. This is important when trees are in immediate danger.

All trees regardless of species can be protected by a tree preservation order. The order can cover anything from a single tree to woodlands. Hedgerows trees can be protected, but NOT hedges, bushes or shrubs.

If you destroy or damage a tree you could be fined up to £20,000 if convicted in the magistrates’ court. For other offences you could be fined up to £2,500. If the tree was cut down or destroyed you will normally have to plant a replacement tree.

We will leave your garden as tidy as possible with little evidence of us being there. We will take the entire tree away and tidy by up by hand also remove most of the leaves by means of a blower. The lawn may have some brushed areas where we have drag large branches. Obviously, if the garden is very wet there may be areas of mud. We are registered Environment Agency waste carriers.

Access tree care will inquire for you with the local council upon accepting the quote.

There may be a reason why the tree has been removed and the replanting in the same place may not be advisable. However we will happily replant a new tree in a suitable place in your garden, (at an extra cost).

A tree preservation order is made by the local planning authority which makes it an offence to cut down, reduce, crown thin, uproot, willfully damage or willfully destroy a tree without permission from the planning authority. Tree preservation orders are used to protect trees that contribute to the appearance (amenity value) of an area. They are made if a tree is under threat of being cut down or damaged.

The local council’s planning department will grant permission and we should hear from them within 6 weeks of them receiving the application.